Refund Policy

We do not accept return or refund unless it fulfills either of the following criteria:

  1. Wrong product/s shipped
    -Please send us pictures as proof to info@4story.com.my together with your order number. Our team will check through and be able to exchange the product on 1-to-1 basis if there is any mistake. Courier charges will be bear by Four Story Sdn Bhd.

  2. Product/s damaged during shipping process
    -Please send us pictures as proof to info@4story.com.my together with your order number. Our team will check through and re-send you your parcel if there is any mistake.